1. Introduction


These terms and conditions (the “Website Terms of Use”), together with the documents referred to in them, tell you the terms of use on which you may make use of our website, www.in-finityliteracy.co.uk ( the “Website”) and any other sub-domains of cpdportal.org. 

Please read these Website Terms of Use carefully before you start to use our website, as these terms of use will apply to your use of the Website, whether or not you choose to register with CPD Portal. 

By using our Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not accept these Website Terms of Use, you must not use our Website. 

These Website Terms of Use refer to the following additional terms, which also apply to your use of our website: 

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website and/or the Service, you consent to such processing and you warrant that all data provided by you is accurate.

  • Our Cookie Policy which sets out information about the cookies on our website.

If you sign up to the Service, our Terms and Conditions will also apply.

2. About us

The Website is a site operated by In-Finity Literacy Ltd ("We"). We are registered in England and Wales under company number 08845202 and have our registered office at 19 Victoria Street, Burnham on Sea, Somerset TA8 1AL. Our GB VAT number is 182 5353 05. 

We may revise these Website Terms of Use at any time by updating this posting. You should check the Website (www.in-finityliteracy.co.uk) from time to time to review the then current Terms of Use, as they are binding on you. Certain provisions of these Website Terms of Use may be superseded by expressly designated legal notices or terms: (a) located on particular pages at the Website; or (b) notified to you, from time to time. 

We may update our Website from time to time and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time and we are under no obligation to update it. 

We do not guarantee that our Website, or any content on it, will be free from errors or omissions. 

3. Accessing our website

While we endeavour to ensure the Website is available 24 hours a day we do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period. 

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

4. Intellectual property rights

We are the owner or the licensee of the intellectual property rights on our website and in the materials published on it. You must not modify the copies of any materials that you have printed off or downloaded in any way.

Our status (and that of any authorized contributors) as the authors of content on our website must always be acknowledged. 

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.  

5. Limitation of liability

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether expressed or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence) breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 

  •        Use of, or inability to use, our website; or 
  •        Use of or reliance on any content displayed on our Website.

We will not be liable for: 

  • Loss of profits, sales, business or revenue;
  • Business interruption;
  •  Loss of anticipated savings;
  •  Loss of business opportunity, goodwill or reputation; or
  •  Any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to you downloading any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

6. Rights you license

Other than personally identifiable information, which is covered under our Privacy Policy, any material that you transmit or post to the Website shall be considered non-confidential and non-proprietary. When you upload or provide such material, you grant us and our partners a perpetual, worldwide, non-exclusive, royalty-free licence to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

7. Website use

You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software. 

You are prohibited from posting or transmitting to or from the Website any material:  

  • ·       that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence or in breach of privacy; or
  • for which you have not obtained all necessary licences and/or approvals; or
  • which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the Website (including, without limitation, by hacking).

You acknowledge that we will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section. 

8. Third party links

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the website, you do so entirely at your own risk.


9. Applicable law

These terms of use, its subject matter and its formation (and any non-contractual dispute or claim) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

10. Contact us

To contact us, please email contact inf or use the contact form.

Thank you for visiting our Website.

Last updated 12th May 2018

  1. Introduction

    1. Our website uses cookies.
    2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  2. Credit

    1. This document was created using a template from SEQ Legal (http://www.seqlegal.com).

  3. About cookies

    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    4. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

  4. Our cookies

    1. We use both session and persistent cookies on our website.
    2. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
      1. we use PHPSESSID to recognise a computer when a user visits our website. This enables to maintain the application state such as whether you are logged in or not.

  5. Analytics cookies

    1. We use Google Analytics to analyse the use of our website.
    2. Our analytics service provider generates statistical and other information about website use by means of cookies.
    3. The analytics cookies used by our website have the following names: _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv.
    4. The information generated relating to our website is used to create reports about the use of our website.
    5. Our analytics service provider's privacy policies are available at:

      1. http://www.google.com/policies/privacy/
        For more information on Google Analytics cookies, see the official Google Analytics page.

  6. Blocking cookies

    1. Most browsers allow you to refuse to accept cookies; for example:
      1. in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
      2. in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
      3. in Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.

  7. Deleting cookies

    1. You can delete cookies already stored on your computer; for example:

      1. in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
      2. in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
      3. in Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

    2. Deleting cookies will have a negative impact on the usability of many websites.

  8. Our details

    1. This website is owned and operated by In-Finity solutions.
    2. We are registered in England and Wales under company number 08845202 and have our registered office at 19 Victoria Street, Burnham on Sea, Somerset TA8 1AL. Our GB VAT number is 182 5353 05. 

    3. You can contact us:
      1. using our website contact form, or
      2. by email using contact  

Last updated 12th May 2018

Status Category * Featured Access Language Tags Type or select some options Version Note 3.8.8 — © 2018 CPD TS Portal Sub Region A View Site1Visitor2Administrators0MessagesLog out

As well as offering training & consultancy in London & the South East, Birmingham & the Midlands, the South West, South Wales & Scotland. Maria is also available to work  internationally.


This privacy policy sets out how In-Finity Literacy uses and protects any information that you give In-Finity Literacy when you use this website. By using this site you are bound by our Website Terms of Use Policy 

In-Finity Literacy is fully committed to full compliance with the requirements of the General Data Protection Regulation (GDPR). The In-Finity Literacy will therefore follow procedures which aim to ensure that all data users who have access to any personal data held by or on behalf of the In-Finity Literacy are fully aware of and abide by their duties under the General Data Protection Regulation.

In-Finity Literacy regards the lawful and appropriate treatment of personal information as very important to its successful operations and essential to maintaining confidence between the service and those with whom it carries out business. The In-Finity Literacy therefore fully endorses and adheres to the Principles of the General Data Protection Regulation.

This privacy policy sets out how In-Finity Literacy uses and protects any information that you give In-Finity Literacy when you use this website.

In-Finity Literacy is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

In-Finity Literacy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 12th 2017.

Handling your personal data

In-Finity Literacy will, through management and use of appropriate controls, monitoring and review:

  • Use personal data in the most efficient and effective way to deliver better services.
  • Strive to collect and process only the data or information which is needed.
  • Use personal data for such purposes as are described at the point of collection, or for purposes which are legally permitted.
  • Strive to ensure information is accurate.
  • Not keep information for longer than is necessary.
  • Securely destroy data which is no longer needed.
  • Take appropriate technical and organisational security measures to safeguard information (including unauthorised or unlawful processing and accidental loss or damage of data).
  • Ensure that information is not transferred abroad without suitable safeguards.
  • Ensure that there is general information made available to the public of their rights to access information.
  • Ensure that the rights of people about whom information is held can be fully exercised under the General Data Protection Regulation.

    These rights include:

  • The right to be informed
  • The right of access to personal information
  • The right to request rectification
  • The right to request erasure
  • The right to restrict processing in certain circumstances
  • The right to data portability
  • The right to object to processing

What we collect

We may collect the following information:

  • Name
  • Contact Information including email address
  • Special Dietary Requirements
  • Access Requirements

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and invoicing.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have contacted us with a question or comment, we shall retain your personal data for 6 months following such contact to respond to any further queries you might have.

  • If you are using the event booking service, each time you book onto an event you are required to set your communication preferences as well as agreeing to the In-Finity Literacy's Privacy Policy and the terms and conditions as defined by the event provider. By agreeing to the In-Finity Literacy's Privacy Policy you consent to receiving emails regarding events you have booked onto.
    • You may request to access and view the your personal information stored about you.  If you require help please write to In-Finity Literacy via the contact form.

    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at In-Finity Literacy via the contact form or by updating your communication preferences when booking an event.

    • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


  • If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, via the contact form and we will promptly correct any information found to be incorrect.

  • If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications.

Right to be Forgotten

Under GDPR you have the right to be forgotten, please use the contact form to request deletion of your account and all personal information stored on you (as well as any backed up data).


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All data is stored within the EU and is spread across 3 data centres for redundancy. The continous monitoring, upgarding and securing of the servers is performed by a qualified team of system administrators.

Where we have given, or you have chosen a password, you are responsible for keeping this password confidential.

However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.

We are PCI Compliant.

How we use cookies

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For further information regarding how we use cookies please view our Cookies Policy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Last updated 12th May 2018


1.1 We strongly advise you to read and fully understand these terms and conditions prior to registering for a event. These terms and conditions apply to any event registration made with In-Finity Literacy Ltd via www.In-FinityLiteracy.co.uk

1.2 The majority of our communication with delegates will be via written electronic communication. You must therefore supply a valid and functioning email address when requesting delegate places at In-Finity Literacy Ltd events. If you have failed to provide a valid and functioning email address, we reserve the right to reject any order or booking


2.1 By booking on an In-Finity Literacy Ltd event, you warrant that:

(a) You are legally capable of entering into binding contracts and requesting an invoice on behalf of an organisation

(b) you are at least 18 years old.


3.1 Unless otherwise specified ALL bookings are FINAL and non-refundable. If you cannot attend on the day of training you will still be charged 100% of the course fee.

3.2 If you cannot attend the course you can substitute another member of staff in your place. Please contact In-Finity Literacy to make your change.

3.3 If you feel you are in strong mitigating circumstances, which cause you to not be able to attend, please contact In-Finity Literacy to discuss your position.


4.1 Registering for an event via the www.in-finityliteracy.co.uk website is taken as an offer to purchase from In-Finity Literacy Ltd for delegate places at the event specified.

4.2 When you register for a In-Finity Literacy Ltd event via the www.in-finityliteracy.co.uk website, that order or booking is only accepted when you receive a confirmation email from In-Finity Literacy Ltd that your order has been received. Until you have received a confirmation email, there is no binding contract between you and In-Finity Literacy Ltd.


5.1 After you have registered for an In-Finity Literacy Ltd event an invoice will be sent out to you with confirmation of your booking. You are committed to making this payment within 28 days.


6.1 Places booked may be transferred to another member of staff at the same organisation at no cost up to the day before the event.


7.1 We cannot guarantee that it will always be possible at no extra charge to meet all dietary requirements as this depends on the catering provided by the venue. However, we will do our best to meet any dietary or special requirements that are stated at the time of booking and we will inform you via email if it is not possible to meet your needs.


8.1 You are responsible for checking that the details of any booking that you place via www.in-finityliteracy.co.uk is correct prior to registering for a event. In-Finity Literacy Ltd is not liable for any losses that you may incur as a result of your failure to check that the details of your order were correct at the time that you registered to attend.

8.2 In-Finity Literacy Ltd will not be liable for any loss which you may incur as a result of any disruption to the operation of our website which prevents you from placing any online order for an In-Finity Literacy Ltd event. If there is an issue with placing a event booking on the website you should use the Contact Form.

8.3 In-Finity Literacy Ltd will not be liable for any costs or expenses in connection with transport or accommodation which you incur in connection with any event or event booking and which you are unable to recover as a result of the event or events being cancelled or delayed due to events or circumstances beyond our reasonable control.


9.1 In-Finity Literacy Ltd reserves the right to refuse admission to a course at their discretion.

9.2 In-Finity Literacy Ltd does not allow freelance education consultants or education companies to attend In-Finity Literacy Ltd events. Should a booking be received from a freelance education consultant or education company, the delegate will be notified in advance of the course and if necessary a full refund will be issued.

9.3 In-Finity Literacy Ltd reserves the right to remove a delegate during an event if they feel that the delegate is not behaving in a manner that is conducive to a learning environment. Removal is at the discretion of the presenter. Reasons may include, but are not limited to; a delegate disrupting the learning of others, a delegate distracting the speaker, a delegate being continually negative about the training, a delegate being unwilling to participate properly in the training.


10.1 In the event of circumstances beyond our control, In-Finity Literacy Ltd reserves the right to amend or cancel any event. We will not be liable for any failure to perform, or any delay in the performance of, our obligations under these terms and conditions where such failure is caused by events or circumstances which are beyond our reasonable control.


11.1. We will not pass your contact details to any third parties except where required to do so by law, or where otherwise reasonably required by third parties involved in staging a event you are attending, provided that those third parties agree to keep such details confidential.


12.1 These Terms and Conditions shall be governed by the laws of England and any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

12.2 All event bookings will be charged in UK pounds.


13.1 We have the right to revise and amend these terms and conditions from time to time. Any amendment will only apply to any bookings completed after an amendment has occurred.

13.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority.