1.1 We strongly advise you to read and fully understand these terms and conditions prior to registering for a event. These terms and conditions apply to any event registration made with In-Finity Literacy Ltd via www.In-FinityLiteracy.co.uk

1.2 The majority of our communication with delegates will be via written electronic communication. You must therefore supply a valid and functioning email address when requesting delegate places at In-Finity Literacy Ltd events. If you have failed to provide a valid and functioning email address, we reserve the right to reject any order or booking


2.1 By booking on an In-Finity Literacy Ltd event, you warrant that:

(a) You are legally capable of entering into binding contracts and requesting an invoice on behalf of an organisation

(b) you are at least 18 years old.


3.1 Unless otherwise specified ALL bookings are FINAL and non-refundable. If you cannot attend on the day of training you will still be charged 100% of the course fee.

3.2 If you cannot attend the course you can substitute another member of staff in your place. Please contact In-Finity Literacy to make your change.

3.3 If you feel you are in strong mitigating circumstances, which cause you to not be able to attend, please contact In-Finity Literacy to discuss your position.


4.1 Registering for an event via the www.in-finityliteracy.co.uk website is taken as an offer to purchase from In-Finity Literacy Ltd for delegate places at the event specified.

4.2 When you register for a In-Finity Literacy Ltd event via the www.in-finityliteracy.co.uk website, that order or booking is only accepted when you receive a confirmation email from In-Finity Literacy Ltd that your order has been received. Until you have received a confirmation email, there is no binding contract between you and In-Finity Literacy Ltd.


5.1 After you have registered for an In-Finity Literacy Ltd event an invoice will be sent out to you with confirmation of your booking. You are committed to making this payment within 28 days.


6.1 Places booked may be transferred to another member of staff at the same organisation at no cost up to the day before the event.


7.1 We cannot guarantee that it will always be possible at no extra charge to meet all dietary requirements as this depends on the catering provided by the venue. However, we will do our best to meet any dietary or special requirements that are stated at the time of booking and we will inform you via email if it is not possible to meet your needs.


8.1 You are responsible for checking that the details of any booking that you place via www.in-finityliteracy.co.uk is correct prior to registering for a event. In-Finity Literacy Ltd is not liable for any losses that you may incur as a result of your failure to check that the details of your order were correct at the time that you registered to attend.

8.2 In-Finity Literacy Ltd will not be liable for any loss which you may incur as a result of any disruption to the operation of our website which prevents you from placing any online order for an In-Finity Literacy Ltd event. If there is an issue with placing a event booking on the website you should use the Contact Form.

8.3 In-Finity Literacy Ltd will not be liable for any costs or expenses in connection with transport or accommodation which you incur in connection with any event or event booking and which you are unable to recover as a result of the event or events being cancelled or delayed due to events or circumstances beyond our reasonable control.


9.1 In-Finity Literacy Ltd reserves the right to refuse admission to a course at their discretion.

9.2 In-Finity Literacy Ltd does not allow freelance education consultants or education companies to attend In-Finity Literacy Ltd events. Should a booking be received from a freelance education consultant or education company, the delegate will be notified in advance of the course and if necessary a full refund will be issued.

9.3 In-Finity Literacy Ltd reserves the right to remove a delegate during an event if they feel that the delegate is not behaving in a manner that is conducive to a learning environment. Removal is at the discretion of the presenter. Reasons may include, but are not limited to; a delegate disrupting the learning of others, a delegate distracting the speaker, a delegate being continually negative about the training, a delegate being unwilling to participate properly in the training.


10.1 In the event of circumstances beyond our control, In-Finity Literacy Ltd reserves the right to amend or cancel any event. We will not be liable for any failure to perform, or any delay in the performance of, our obligations under these terms and conditions where such failure is caused by events or circumstances which are beyond our reasonable control.


11.1. We will not pass your contact details to any third parties except where required to do so by law, or where otherwise reasonably required by third parties involved in staging a event you are attending, provided that those third parties agree to keep such details confidential.


12.1 These Terms and Conditions shall be governed by the laws of England and any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

12.2 All event bookings will be charged in UK pounds.


13.1 We have the right to revise and amend these terms and conditions from time to time. Any amendment will only apply to any bookings completed after an amendment has occurred.

13.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority.